Extra Space Storage - 0826 - Mentor - Heisley Rd

Nancy Lunka

I took my time and evaluated mini storage units. I came to the conclusion that I was very successful. Going to extra storage on Heisley Boulevard in Mentor Ohio not only was Nick extremely accommodating. The facility is very clean and I’m very impressed. I will keep my things here and recommend him to everybody that I know.

Kristyn Waterwash

Nicholas was very helpful! I called to ask questions about available units and how it worked to rent one and he explained the entire process from start to finish. My moving plans changed and got postponed so I didn’t need the space anymore and when I called and spoke with Nicholas again, he was so kind and understanding and didn’t hesitate to help me out! I will definitely be using this place in the future, because kindness and good customer service go a LONG WAY!

Shannon Ross

The agent was exceptionally patient and helpful. She explained exactly what I needed to know with great understanding of my concerns and needs. Would recommend.

Andrew Y

March 20, 2026

Nicholas was very helpful. I expressed during my sign up that I left my previous storage facility due to excessive raising of the fees (4x a year). He stated that fees will increase (I'm aware as I've used storage on and off for years so I know it will) but not go up that many times per year. I just started my 6th month and got my 1st fees increase, it went up a whopping 86%!! That is outrageous! I figured maybe it would go up 20% or maybe 30%, but never did I expect my rate to damn near double in its first rate adjustment! If you need storage for short term, you should be fine. But if this is a glimpse into the future, my rate increases 86% each time, I could put that money towards building an add on to my garage! Yikes!

Carolyn MacLaren

Nicholas, the manager at Extra Space Mentor did an outstanding job reassigning a storage locker that was misappropriated. Nicholas contacted his legal department to ensure the utmost of accuracy. Thank you Nicholas for you diligence and patience to get everything resolved.