CubeSmart Self Storage - 101 Old Windsor Road - CT

Angela Santiago

I don’t usually leave reviews, but Kat truly deserves recognition. After a snowstorm, the property hadn’t been plowed yet and she personally stepped in to make sure customers could safely access their units. Seeing her outside clearing paths in freezing weather showed real leadership and dedication. Every time I’ve interacted with her, she’s been professional, welcoming, and solution-oriented. The property is well-maintained, organized, and runs smoothly under her care. It’s clear she takes ownership of her role and genuinely values the customer experience. CubeSmart is fortunate to have someone like Kat representing their company.

Rocko D. Williams

I've had a really great experience up to this point in time with CubeSmart. Kat is incredibly helpful and kind. She goes above and beyond. She actually remembers her customers and treats you like more than just a number. She takes the time to understand your situation and makes you feel comfortable and valued. Because of her, I would absolutely choose this location to store my belongings. Customer service like this is rare, and it really makes a difference.

Jack Brown

December 18, 2025

Clean, safe and accessible. Tammy is an absolute rockstar! The only reason I didn’t give 5 stars is that the pricing continued to go up significantly while I was there. Great temporary storage solution.

Greg Randolph

Honestly one of the best customer service experiences I’ve had in a while. Kat went out of her way to make sure I got exactly what I needed and didn’t try to rush me at all. She’s very knowledgeable and has such a positive attitude.

Bryan Berry

The manager Chris provided top-notch service from the start. Very helpful, attentive to details, and committed to making sure our first storage experience with CubeSmart is a positive one.